Ways to fix computer restarted unexpectedly or encountered an unexpected error
Steps involved in troubleshooting the problem of your computer restarting unexpectedly:
Sometimes we are stuck in a situation when you have to rush with some of our important work and our computer is creating trouble for us. Then, all we do is to keep on frustrating as it is continuously wasting our time. To be informed, this problem arises when we try to make use of the recovery disk to restore our window machine to the factory settings.
Now, if you are repeatedly getting the message of this error and your computer restarted unexpectedly or encountered an unexpected error, then you do not need to worry as you can cope up with this situation by taking some easy fixes for this issue. We are listing below some of the steps that you can take. Just read carefully about this and get rid of the issue.
Steps required to take for fix computer restarted unexpectedly or encountered an unexpected error:
• Check all your hard drive cables:
If your computer restarted unexpectedly or encountered an unexpected error, then you can go for taking this step. It is the hard drive cable that can sometimes cause the issue. So, you can try to fix the cables that connect the hard drive to the motherboard. This will fix the issue.
• Disconnect all the USB devices:
USB cables can also create an issue for the users. They can interfere with the window of the computer and can become a cause of this error. If you face the issue, then you should ensure that you disconnect the USB device like flash drives, printers, and also your USB keyboard.
• Update the BIOS:
BIOS, being out of date can be the reason for this error. The outdated BIOS can create a problem for your system and then you need to update this. you can update this and we ensure that your issue will be eradicated.
This process should be done carefully as one mistake can permanently damage your motherboard. You can do this from a different PC as you are not able to access the window. To do this, you have to start the command prompt and then run the update.
This is how you can resolve the issue of the computer restarted unexpectedly or encountered an unexpected error in windows 8.1. It is quite easy to take this step. You can also take the help of the customer support to take more assistance on this. They will help you out with this.