Virgin Atlantic Customer Service & Care
Everything that you need to know before booking your tickets with Virgin Atlantic
Headquartered in United Kingdom, Virgin Atlantic is an airline which is quite popular for providing the world-class services and scheduled flights to its customers. Further, for the convenience of the passengers the airline has introduced Virgin Atlantic customer service where customers can reach out to the airline representative and resolve all their issues. However, there are many travelers who have a query regarding the various policies and services of the airline. So, in order to help them out, here are the complete details about the Virgin Atlantic.
Features of Virgin Atlantic:
While traveling by air the most important thing which matter to the travelers is the features of the airline. The passengers basically analyze whether the particular meet up their expectation in terms of facilities and value for money. Hence, to help you to get a clearer picture, here are some of the features of Virgin Atlantic.
- For the convenience of the passengers, the airline has introduced online booking and manages booking service.
- The passengers can even opt for the online check-in option if they wish to save their travel time.
- Further, the airline also provides an option to its passengers to upgrade their reservations before the scheduled departure.
- And to help out the passengers, the airline has even introduced special assistance services which one can opt by contacting Virgin Atlantic Customer service number in advance.
- For the frequent flyers, the airline has introduced Flying Club program in which they can earn points and redeem it later for various services.
- And as far the on board services are concerned, the airline is quite famous for providing inflight meals, entertainment, wifi connectivity and much more.
- For ensuring the comfort of the passengers, the airline has introduced three cabin classes namely, economy, premium and first class which one can opt as per their budget and necessity.
Besides, there are various other features that you can explore while you book your flight tickets with the airline.
Now, the baggage policy of Virgin Atlantic:
Nobody wants to pay additional charges for their baggage and this is also a reason why most of the airlines have introduced baggage which one needs to follow in order avoid these charges. So, in case if you have booked your reservations with the airline make sure you keep these pointers in mind:
- As per the baggage policy of Virgin Atlantic, the passenger is allowed to carry a maximum of 1 piece of hand baggage in economy and premium, and 2 piece in case of first class cabins. And the maximum dimension of the baggage is set to 23 x 36 x 56 cm.
- Further, the maximum weight of hand baggage should not exceed 10 Kg in case of economy and premium classes. While in case of first class, the combined weight should not exceed 16 Kg.
- And in case, if the passenger is traveling with a kid then, they can carry an additional 1 hand baggage with maximum weight of 6 Kg.
- For the passengers who have booked economy and premium classes are allowed to carry a maximum of 1 and 2 checked baggage with a maximum combined weight of 23 Kg.
- Further, the passenger who has booked first class reservations can carry maximum of 3 checked baggage with a maximum weight of 32 Kg each.
- Besides, the airline has introduced various policies for the special and restricted items which one can confirm by contacting Virgin Atlantic customer care.
Booking flight tickets with the Virgin Atlantic:
And now, for those who wish to travel by the airline and have no idea about the booking process, here is the simple process that they can follow in order to reserved their seats.
- For booking flight ticket, the passenger is required to visit the airline website and click on the booking option.
- After that, the passenger needs to provide the required details for booking their reservations like departing and location, journey date etc.
- And filling all the desired details, the passenger needs to click on the Search option to find a suitable flight.
- Further, the passenger needs to select a flight and confirm their seats by providing the passenger details.
- Once the passenger details are filled, the passenger can proceed with the payment process to confirm their reservations.
- And once, the payment is confirmed by the airline, and then the passenger will be provided with reservation details.
Besides, the passenger can also contact Virgin Atlantic customer service phone number for booking their reservations.
And in case, if a passenger wishes to cancel their reservations with airline due to some reasons, they are required to abide to the conditions of the cancellation policy.
Cancellation policy of Virgin Atlantic:
- As per the cancellation policy, the passenger is required to submit a request form.
- Further, the passenger can apply refund for both refundable and non-refundable reservations.
- Besides, the airline has a right to reject a refund in some special situations which can be confirmed by contacting customer service.
Contact Virgin Atlantic customer service
Besides, if the passenger still face any issue or have queries they can simply contact the Virgin Atlantic customer service for assistance and resolve all their queries in time.
Find below list of Virgin airlines customer service phone numbers as shown:
- Virgin airlines customer care phone number for customer service: 1 (800) 862-8621
- Virgin airlines customer service number for fight club: 1 800 365 9500
- Virgin airlines customer support phone number for flight reservations: 1 800 862 8621
- Virgin airlines customer service number for Special assistance: +1 888 747 7474
- For Virgin airlines ticket cancellation phone number: 1.877.FLY.VIRGIN (877.359.8474)
- Virgin atlantic customer service phone number for UK customers: +44 203 868 2787